The mission: I needed to get an 18" wooden bird ladder. In fact, I needed to buy two of these, to use for two rockin' cockatiels in a tall cage. They would be replacements for two well-chewed, well-loved 18" wooden ladders I've been trying to find replacements for, for about eight months now---locally at first, and finally on Amazon. This is actually the second time I purchased a pair of 18", nine-rung ladders for birds on Amazon in the last six months. Just as before, they sent 13" ladders. They are too short, I simply can't use them, won't work. I don't know if it's the same seller as before, it probably is---frankly, I didn't check, which is my fault. Penn Plax was the product brand then, and now. But upon buying this latest pair, I just figured, I'll make sure I read REALLY CAREFULLY to see if they are the right size. I did read carefully, just as I had before. (The first pair of "wrong-size" ladders I decided to keep and put aside, because I anticipate getting a budgie and can use them in THAT cage. I didn't complain, just dealt.) But I still need the 18" wooden bird ladders for the 'tiels. I can't find them. Not in local stores, not on Amazon. If they are scarce, they are scarce, I can understand that, I'm not looking for miracles here. But what is the problem with accurately describing the product being sold? Change your description on Amazon to reflect what you are ACTUALLY SELLING. It takes FOREVER to get anything nowadays. At least you could be accurate in what you are selling if we're going to have to wait and wait. Perhaps this item is not listed correctly in the warehouse. Whatever. FIX IT. I won't be looking for 18" bird ladders on Amazon anymore, even if you do fix it, no offense. I'm done with bird ladders on Amazon. If it isn't available from the manufacturer directly or from a store locally, I'm not buying it.